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What is a White List? Tips To Avoid Blocked Emails Print

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Unsolicited, unwanted advertising email, commonly known as "spam", has become a big problem. It's reached such proportions that most email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

We at applaud their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block eMail that you've requested, but that fits somebody's idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these "false positives", but in the mean time, you might unexpectedly find you're not getting your welcome email or member updates. As it happens, there's something you can do to keep your emails from falling into the false positive trap even your own emails to your customers. You can fight the blacklists with a "White List". White List us now, before your delivery is interrupted. Of course, every eMail system is different. Below are instructions for some of the more popular ones. If yours isn't here, please contact your ISP's customer service folks for their instructions.

Many popular email programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to White List the folks you want to receive email from. If you're using this sort of email system and you either aren't getting your member email or want to make sure you continue to receive your email in the future, you can do something about it. Contact the customer service people or the Postmaster at the company that provides your eMail or Internet connection (your ISP). Explain to them that email is email that you asked for and value. Ask them if they can White List the email. They'll probably ask you for some information about us. Here's what to tell them:
  • Sending Address: If they ask for our address, give them the address your sending from such as sales @ as the email. (Email Address Spaced For Security Purposes)
  • Domain: If they need to know the domain we're mailing from, tell them :

This is not a guaranteed method unless your customer or receiver white list you. This method for email systems is common and must use to avoid being blocked or seen as spam even with false positives. if you have further questions please contact your email receiver and make sure they white list all your email addresses to insure delivery. To start it is a good practice to list this message on all order pages, confirmation pages and sign up pages also login page is a good place to post the message to insure all customers have seen it.

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