Support Center / HeadQuarters |
Billing Call Center |
Phone:
1-888-901-HOST
(4678)
Cincinnati, OH. 45201 |
Phone:
1-800-762-2365
Mailing Address:
Host 99
P.O. Box 145
Dover, Ky. 41034 |
Host 99 is a dynamic young company founded by web hosting veterans. In 2007, we decided to strike out on our own after many
years of industry experience. Our goal is simple: we want to get to know your business, and do everything we can to support it.
As a starting point, we've built a solid technology foundation. We use only Dell servers, which offer exceptional
performance and proven reliability. Our current configuration features dual core dual Opteron 2.4 GHz processors
(that means each server contains two 2.4 GHz processors, each of which is dual core) with 4 GB of RAM. Our Multi
Clustered operated data centers are located in Cedar Falls, Iowa, San Jose and Chicago and many other countries and locations.
We keep your data safe through FOUR levels of precautions.
Superior Data Security at Host 99 Web Hosting Data Center Level:
- On site physical security
- Redundant switches
- Routers
- Power systems
- Fire suppression systems
- Air conditioning systems
- Network Level: 24/7 monitoring, multiple Tier 1 bandwidth providers, an Overlay
Network that delivers your data to website visitors using the fastest and least congested path at any given point of time.
-
Server Level:
We keep a supply of hard drives, network cards, processors, motherboards and every other piece of equipment that has even a
remote chance of failure.
- Data Level: We use a multiple-SCSI backup cluster system for data storage and recovery.
Our Business Ethics and Company Policies
Our principle company ethics and customer service policies revolve around the base concept of "always exceeding the customers needs
and demands ". For it is in this arena that our Host 99 can set ourselves apart from our competition. A strong customer ethic has driven
our business from inception, and will continue to drive us for many years to come. As a web services and hosting company we know there are many
options to choose from.
There may be many less expensive web services and hosting companies out there, but do they offer solid, reliable, and trustworthy web
service and hosting solutions? Can other web solution companies match our quality and still have a competitive edge on pricing?
Our company policies are designed to protect, and better serve our customers and their assets. Host 99 Network
and Web Hosting Infrastructure
The Network Operations Center (NOC) is served by two separate high speed OC-48-capable fiber optic connections that
utilize multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire suppression systems,
UPS and back-up generators, and environmental controls which ensure high quality and ninterrupted service many crucial
measures to make our world class network infrastructure both reliable and secure. Providing you the best web hosting to
jump start the success of your web site. Our Refund and Exchange Policy.
Money Back Guarantee
Host 99 offers a 30 day money back guarantee on all shared web hosting packages. If you are not completely satisfied
with our services, you will be given a full refund the amount paid excluding setup fees, payment processing fees, overages,
or domain name registration fees. Cancellations may be sent to our billing department by email.
All cancellations must contain the following information: First name, last name, domain name, customer billing area login credentials
and email address. The information must be identical to the information originally submitted on your order. Please provide contact
information so we may contact you, if we have any questions regarding the cancellation of your web hosting package.
Please note:Refunds for any customized work, designing, coding, or domain name registration are non refundable regardless
the situation of termination.
Terms and Conditions of Host 99 Web Services
This web site is provided by Host 99 and may be used for informational purposes only. By using our site or downloading materials
from the site, you agree to abide by the terms and conditions set forth in our Terms of Service agreement, which is viewable by
clicking the link below. If you do not agree to abide by these terms and conditions, do not use the site or download materials
from the site.
Please be sure to read over our privacy policy , payment terms and terms of service agreements prior to purchasing goods
and web services from us. Read the Host 99 Terms Of Service Agreement Here ** Please note, we reserve the right to change our
Terms of Service agreement at anytime without notice to our customers. Please review our
Terms of Service agreement every so often, so you are aware of any changes tha
may effect your web hosting experiences