Support Center / HeadQuarters Billing Call Center

1-888-901-HOST (4678)
Cincinnati, OH. 45201


Mailing Address:
Host 99
P.O. Box 145
Dover, Ky. 41034

Host 99 is a dynamic young company founded by web hosting veterans. In 2007, we decided to strike out on our own after many years of industry experience. Our goal is simple: we want to get to know your business, and do everything we can to support it.

As a starting point, we've built a solid technology foundation. We use only Dell servers, which offer exceptional performance and proven reliability. Our current configuration features dual core dual Opteron 2.4 GHz processors (that means each server contains two 2.4 GHz processors, each of which is dual core) with 4 GB of RAM. Our Multi Clustered operated data centers are located in Cedar Falls, Iowa, San Jose and Chicago and many other countries and locations. We keep your data safe through FOUR levels of precautions.

Superior Data Security at Host 99 Web Hosting Data Center Level:

  • On site physical security
  • Redundant switches
  • Routers
  • Power systems
  • Fire suppression systems
  • Air conditioning systems
  • Network Level: 24/7 monitoring, multiple Tier 1 bandwidth providers, an Overlay Network that delivers your data to website visitors using the fastest and least congested path at any given point of time.
  • Server Level: We keep a supply of hard drives, network cards, processors, motherboards and every other piece of equipment that has even a remote chance of failure.
  • Data Level: We use a multiple-SCSI backup cluster system for data storage and recovery.

Our Business Ethics and Company Policies

Our principle company ethics and customer service policies revolve around the base concept of "always exceeding the customers needs and demands ". For it is in this arena that our Host 99 can set ourselves apart from our competition. A strong customer ethic has driven our business from inception, and will continue to drive us for many years to come. As a web services and hosting company we know there are many options to choose from.

There may be many less expensive web services and hosting companies out there, but do they offer solid, reliable, and trustworthy web service and hosting solutions? Can other web solution companies match our quality and still have a competitive edge on pricing? Our company policies are designed to protect, and better serve our customers and their assets. Host 99 Network and Web Hosting Infrastructure The Network Operations Center (NOC) is served by two separate high speed OC-48-capable fiber optic connections that utilize multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire suppression systems, UPS and back-up generators, and environmental controls which ensure high quality and ninterrupted service many crucial measures to make our world class network infrastructure both reliable and secure. Providing you the best web hosting to jump start the success of your web site. Our Refund and Exchange Policy.

Money Back Guarantee

Host 99 offers a 30 day money back guarantee on all shared web hosting packages. If you are not completely satisfied with our services, you will be given a full refund the amount paid excluding setup fees, payment processing fees, overages, or domain name registration fees. Cancellations may be sent to our billing department by email.

All cancellations must contain the following information: First name, last name, domain name, customer billing area login credentials and email address. The information must be identical to the information originally submitted on your order. Please provide contact information so we may contact you, if we have any questions regarding the cancellation of your web hosting package. Please note:Refunds for any customized work, designing, coding, or domain name registration are non refundable regardless the situation of termination.

Terms and Conditions of Host 99 Web Services

This web site is provided by Host 99 and may be used for informational purposes only. By using our site or downloading materials from the site, you agree to abide by the terms and conditions set forth in our Terms of Service agreement, which is viewable by clicking the link below. If you do not agree to abide by these terms and conditions, do not use the site or download materials from the site.

Please be sure to read over our privacy policy , payment terms and terms of service agreements prior to purchasing goods and web services from us. Read the Host 99 Terms Of Service Agreement Here ** Please note, we reserve the right to change our Terms of Service agreement at anytime without notice to our customers. Please review our Terms of Service agreement every so often, so you are aware of any changes tha may effect your web hosting experiences

DataCenter Facility Overview

Six Geographically Diverse Locations Backed by 24x7 Technical Support

An Host 99 data center means more than just rack space. With six state-of-the-art facilities across four states, Host 99 data centers provide rock-solid physical colocation paired with highly-scalable Physical, Virtual, and Hybrid IT infrastructure solutions, like our VMware-powered xCloud. Backed 24x7x365 by our Network Operations Center, colocating at an Host 99 data center means never having to second guess the state of your IT infrastructure.

Not located on the East coast? Do not worry. Host has 100+ DNS clusters across the United States. DNS Clusters gaurantee performance in speed like your sitting right beside the data centers we provide..

Data Center Locations

Virtual Tour

Colocation Solutions

  • Half or Full Locking Cabinets
  • Private Locking Cages
  • Customized Private Suites
  • Raw Space Built to Spec
  • Disaster Recovery Seats and Private DR Suites

Additional Services

  • 24x7x365
  • Remote Hands and Technical Support
  • Professional Services
  • 10G Metro Ethernet
  • Managed Servers, Routers, Firewalls, Switches, and other devices
  • Advanced Network Monitoring – SMTP and ICMP
  • SAN, Tape Backup, and IP Vaulting
  • WAN Management
  • xCloud

Building Description

  • 50,000 sq. ft. total data center space
  • Single Story with Concrete Masonry Walls
  • 44,000 sq. ft. office / disaster recovery space
  • Multi Story with Concrete Masonry Walls

Support 24x7x365

  • Monitoring, Alerting, and Notification
  • On-site Technical Support
  • Level 2 and 3 Engineers On-site/On-call

Data Center Space

  • 12 ft. Minimum Ceiling Clearance
  • 150+ Watts/SF Raised Floor


  • 24x7x365 On-site Personnel
  • Man Trap w/Photo ID Card Access System
  • Closed Circuit Video Surveillance

Customer Facilities

  • Office Cubes
  • DR Seats and Private Suites
  • Conference Room
  • Secure Shipping and Receiving


  • Redundant, UPS-protected Power System
  • N+1 Diesel Generators

Environmental Control

  • Fully Conditioned Environment
  • 24x7x365 Monitored Building Controls

Fire Suppression

  • Pre-Action Dry Pipe and Zoned FM200 System Linked to Smoke and Heat Detectors

Network Connectivity

  • Multiple Private DWDM fiber rings connects Hawthorne buildings with Data Centers in Connecticut, Massachusetts, and Pennsylvania.
  • Direct Points of Presence at 60 Hudson Street, NYC and 111 8th Avenue, NYC via redundant DWDM
  • Carrier neutral facility with network access available to:
  • Verizon
  • Verizon Business
  • Lightpath
  • Sidera (formerly RCN Metro)
  • Lightower
  • Fibertech

DataCenter Locations (United States)

  • Westchester County, NY
  • Greater Hartford, CT
  • Metrowest Boston, MA
  • Tek Park, PA
  • Lehigh Valley, PA
  • Valley Forge, PA
  • Hopkinsville, Ky
  • Lexington, Ky
  • Louisville, Ky
  • Olive Hill, Ky
  • Ann Arbor, MI
  • Battle Creek, MI
  • Detroit, MI
  • Flint, MI
  • Grand Rapid, MI
  • Lansing, MI

Interational Locations:

  • Vaughan, Ontario
  • Brisbane, Queensland (Australia)
  • Byfleet, Surrey (United Kingdom)
  • Tokyo, Japan
  • Osaka, Japan

DNS Clusters:

  • Chicago, IL.
  • San Francisco, CA.
  • Albuquerque, NM.
  • Jacksonville, FL.
  • and hundreds more..
PO Box 145, Dover, KY 41034
Principal: Ms. Sheila Jefferson, Owner
Dedicated Servers PCI Compliance Management PCI Dedicated Servers PCI Shared Hosting Shared Hosting Web Design Web Development Zen Cart Related Services

BBB Accredited Business since 9/23/2009

Host 99 Web Hosting

Phone: (800) 762-2365 Fax: (859) 838-6388 PO Box 145, Dover, KY 41034

BBB Accreditation
A BBB Accredited Business since 9/23/2009

BBB has determined that Host 99 Web Hosting meets BBB Accredited standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business product quality or competency in performing services.

Additional Information

BBB file opened: February 25, 2008 Business started: 02/01/2007 in OH
Business Category
Internet - Web Hosting Web Design
Products & Services
Host 99 Web Hosting offers the following product(s): Dedicated Servers, PCI Compliance Management, PCI Dedicated Servers, PCI Shared Hosting, Shared Hosting, Web Design, Web Development, Zen Cart Related Services
Method(s) of Payment
MasterCard, Visa, Discover, American Express, PayPal