Please be advised that we will be performing a scheduled network maintenance during the following date and time:
Starting Wed., April 20th, 2016 at 6 a.m. EST through Monday, April 25th, 2016 6 a.m. EST
Servers that will be effected:
This maintenance is necessary to perform upgrades on our servers to meet latest stable versions of the following components on our shared hosting platforms.
cPanel Versions (Security)
Centos Upgrade From 6 to 7 on some machines from Centos 5 to 7
Network Switches (Gateways)
PCI Compliance Upgrades:
Regarding Host-99 PCI Compliance hosted customers we will be updating the following components on some of our PCI Compliance platforms.
PCI 2.0 to PCI 3.0
PCI Data Security Standard (DSS)
PIN Transaction (PTS) Security Requirements
Application Firewall and Hardening
Security Information and Event Management (SIEM)
Internet Load Balancing
Dedicated Spotlight Server
Patching of the required infrastructure and operating system components
During this maintenance we will be moving switches onto a higher capacity switch fabric to enable faster connections to the Host-99 network from all points of the globe.
Action required: No action is required by our customers at this time. Your services will remain online during the upgrade unless otherwise noted. No data or inbound messages will be lost during this time, they will be stored on our mail relay servers until they can be delivered to your mailbox. If any changes are required our server technicians will send out a bulletin stating the requirements and full instructions to follow.
This maintenance will be SERVICE IMPACTING do to propagation of our new DNS servers (MINIMAL IMPACT). During this maintenance window you may experience two separate instances of latency and/or packet loss lasting up to 10 minutes each once we have made the changes.
You can check back from time to time on our Facebook page, Twitter and our blog for any posted updates or announcements. Please we ask all customers not to submit support tickets unless absolutely necessary if you are hosted on these two servers. We are aware of the effects of this maintenance process an each and every account will be restored back to normal operations when completed.
We appreciate your business and we appreciate your patience during this transition.
currently… no Cpanel access & no web email until Monday morning? is my understanding correct?
That is not correct. We do apologize for any issues that you maybe facing. All email and cPanel functions have not changed. The cPanel URL has changed. If you need cPanel access you can obtain that by logging into your Host 99 account and navigate to “My Services Details” area and the cPanel login option will be there. Maintenance has been completed for the machine you were currently hosted on. In that manner, the email and cPanel features were uninterrupted. If you are having trouble with your email configurations please submit a support request for one of our technician to assist you.